Dear
This is to acknowledge receipt of your correspondence
of (date) , in which you requested an adjustment in
the form of a credit to your account for the merchandise
damaged in transit.
Please be advised that your account has been credited in
the amount of $ , as of (date) We are sorry
about the inconvenience this has caused you.
Thank you for your cooperation and understanding in this
matter.
This is to acknowledge receipt of your correspondence
of (date) , in which you requested an adjustment in
the form of a credit to your account for the merchandise
damaged in transit.
Please be advised that your account has been credited in
the amount of $ , as of (date) We are sorry
about the inconvenience this has caused you.
Thank you for your cooperation and understanding in this
matter.
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