Memorandum on Sales Seminar

TO: Bill Meredith
FROM: Mr. Chambers
SUBJECT: Seminar

Dear Bill:

A seminar is being held at the Bolten Hotel on June 15, 2006
at 1:00 P.M. on Selling Computerized High Technology. It is
being conducted by ABC Corporation and should be extremely
informative.

We are strongly recommending that every member of the sales
force attend this seminar and we will, of course, pay the
entrance fees for all those attending.

I would appreciate it if you would encourage everyone to go,
and provide me with the names of those who will be attending
no later than June 1st.

Media Survey Form

MEDIA SURVEY

How did you learn of our product?
A. Television Commercial? Yes_______ No________
If "Yes", which channel?______________________
When? Morning________
Afternoon______
Evening_______
Late Night______
B. Radio Spot? Yes________ No________
If "Yes", which station?_______________________
When? Morning__________
Afternoon________
Evening________
C. Newspaper? Yes_________ No_______
If "Yes", which one?____________________________
D. Store Display? Yes_____ No_______
If "Yes", which store?__________________________
E. Other____________________________________________

Long Reply to Inquiry About Discontinued Model

Dear

Having received your letter regarding your Chambers
Mixmaster, I would like to thank you for your kind words
about our products. It is heartwarming to know that this
appliance remained with your family for nearly thirty years
and never "let you down."

We only updated our Chambers Mixmaster once, and that
occurred in the new 1976 models. Therefore, the model you
are referring to would have to be our original style,
model # 3309. I regret to say that we do not have any of
the discontinued models for I can understand why it held
sentimental value for you. I can, however, assure you that
our current model which is available in finer department
stores and appliance centers has been made with the same
fine quality to which you have grown accustomed. You may
be surprised to know that it comes with the same guarantee
of workmanship and high quality that we have been providing
since 1946, the year when Chambers Appliances started in
business.

I wish I could be of more help to you. Thank you again for
the lovely letter you have written to us.

Letter to Small Businessman in Advance of Collections

Dear

As a good businessman, you are aware of the manner in which
accounts that have become seriously past due must be handled.
I am not going to attempt to think of some clever phrase or
witty jingle to get your attention. Neither do I wish to
embarrass, intimidate or do any of the nasty things that are
often done to encourage payment.

I am merely informing you that the account has reached a
point where we must decide within a few days whether to turn
it over for collection or just hand it to our attorneys,
neither of which is our preference.

We know that you understand our predicament and are probably
experiencing a similar situation with some of your aging
accounts.

We would like to hear from you and learn what your intentions
are in regard to this account.

Letter to Customer Not Home for Service Appointment

Dear

On (date) our serviceman came to your home to
install your new (product) and found that there
was no one there. This was the date that we had arranged
for installation, but I know that things like this can
happen.

I would appreciate it if you will call me at (telephone),
so that we can arrange a convenient time to have this work
done for you.

Letter of Resignation

Dear

This is to inform you that an opportunity has presented
itself that will enable me to work in the area of my
stated preference, which is (designate)

I am therefore tendering my resignation from your company
and wish to advise you that (date) will be my last day
of employment.

I would like to thank you for the experience of having worked
for (name of firm) , a truly outstanding organization.

Monthly Partial Payment to Creditor

Dear

In accordance with our agreement, I am enclosing our check
in the amount of $28.46, which represents a minimum payment
that you can expect each month from our firm. As you will
note, this amount will decrease the balance owing to zero in
twelve payments. Naturally, if we can generate a check,
either more frequently or in larger amounts, please be
assured that we will. Furthermore, we are hopeful that we
will be successful in collecting some of our very large
receivables, which would enable us to pay the entire amount
due.

Thank you for your courtesy and cooperation.

Merry Xmas in Many Languages

To our friends all over the world, (name of firm)
extends to you and your loved ones our best wishes for a



Vrolijke Kersttmis Sarbatori Felicite

Joyeux Noel Tin Hao Nian

Froeliche Weihnachten Felice Natale

Kinga Shinnen Glad Julen

Ichok Yilara Boas Festas

Chrustovjna Wesloych Swiat

Glaedelig Jul Veselele Vanoche

Felice Pascuas Sretan Bozic

Boldog Karacsonyi Unnepeket Merry Christmas


and a Happy New Year!

Media Survey Form

MEDIA SURVEY

How did you learn of our product?
A. Television Commercial? Yes_______ No________
If "Yes", which channel?______________________
When? Morning________
Afternoon______
Evening_______
Late Night______
B. Radio Spot? Yes________ No________
If "Yes", which station?_______________________
When? Morning__________
Afternoon________
Evening________
C. Newspaper? Yes_________ No_______
If "Yes", which one?____________________________
D. Store Display? Yes_____ No_______
If "Yes", which store?__________________________
E. Other____________________________________________

Long Reply to Inquiry About Discontinued Model

Dear

Having received your letter regarding your Chambers
Mixmaster, I would like to thank you for your kind words
about our products. It is heartwarming to know that this
appliance remained with your family for nearly thirty years
and never "let you down."

We only updated our Chambers Mixmaster once, and that
occurred in the new 1976 models. Therefore, the model you
are referring to would have to be our original style,
model # 3309. I regret to say that we do not have any of
the discontinued models for I can understand why it held
sentimental value for you. I can, however, assure you that
our current model which is available in finer department
stores and appliance centers has been made with the same
fine quality to which you have grown accustomed. You may
be surprised to know that it comes with the same guarantee
of workmanship and high quality that we have been providing
since 1946, the year when Chambers Appliances started in
business.

I wish I could be of more help to you. Thank you again for
the lovely letter you have written to us.

Letter to Small Businessman in Advance of Collections

Dear

As a good businessman, you are aware of the manner in which
accounts that have become seriously past due must be handled.
I am not going to attempt to think of some clever phrase or
witty jingle to get your attention. Neither do I wish to
embarrass, intimidate or do any of the nasty things that are
often done to encourage payment.

I am merely informing you that the account has reached a
point where we must decide within a few days whether to turn
it over for collection or just hand it to our attorneys,
neither of which is our preference.

We know that you understand our predicament and are probably
experiencing a similar situation with some of your aging
accounts.

We would like to hear from you and learn what your intentions
are in regard to this account.

Letter Order of Merchandise

Dear

Please send me the following items from your Springtime
catalog:

1 Freedom 5" Color TV #ACI645 $299 (7.50) $306.50

1 Dog Race Analyzer #WNW209 $ 50 (3.50) 53.50
_______
Total $360.00

I am enclosing my check made payable to you in the amount
of $372.25, which includes the cost of handling and
shipping. Thank you.

Letter of Understanding Regarding Terms of Proposed Contract

Dear

This will confirm that which we discussed during our
telephone conversation earlier today.

It is agreed that your firm, (name of firm) , will
provide the technical support for the (name of project)
while we will provide the technical equipment, to your
specifications, and all funds necessary, up to (ceiling
amount) to complete the (intent)

If this meets with your understanding of our conversation,
please sign a copy of this letter and return it to my
office. Upon our receipt of this verified letter, we will
forward same to our attorneys for final contract drafting
and revisions.

It was a pleasure speaking with you, and I hope to join you
soon for a toast to our mutual success in the (project)

Letter of Follow Up or Duplicate Order

Dear

On May 1st we ordered 100 copies of your book, "How to
Write Successful Business Letters", but we have not yet
received an acknowledgment of that order.

As our first order may have gone astray, please consider
this a duplicate.

Letter of Encouragement to Sales Staff

TO: Sales Department
FROM: H.C.C.

Dear ( Name of Company ) Family Member:

There are two sides to the story, two sides of a coin, and
two ways to face the day.

There are always the prophets of doom and the cynics who
will be happy to lead their followers through long periods of
drought and famine.

When an unfortunate individual starts blaming his own
failures on others, and on conditions over which he has no
control, he can usually forget about achieving his goals.

There are good times and bad times, but at all times there
are sales that are made and sales that are lost.

You have all proven that you are not only capable, but excel
as salesmen. I am proud of the accomplishments of our sales
force and know that nothing can hold back the motivated
individual who has an excellent product to sell.

In the months to come, I feel confident that you will
persevere in a manner that will result in an increase in
sales and commissions to each and every one of you that will
far exceed our projections.

The outlook for the coming year is brighter than it has been
for some time. With a positive, assertive attitude, nothing
can stop us!

 
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